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Our capabilities

Working with Tangent gives you access to cross-disciplinary teams to help you meet your digital ambitions- whatever they may be. Here’s how we go about doing this.

01

Consultancy

It’s not always easy to know what your next play should be. That’s where we come in. Whether you want to assess your current digital performance, validate a product idea or define your strategic roadmap, we’ll dive deep into your business, speak to your customers and take you on a collaborative journey to help you meet your goals.
  • User research & testing
  • Customer experience audit
  • Stakeholder research & engagement
  • Heuristic analysis & competitor reviews
  • Technical audit & strategy
  • Persona development
  • Roadmap strategy
London Chamber of Commerce and Industry
Membership
London Chamber of Commerce and Industry
Reviewing LCCI's current digital offering
View case study

02

Digital product design & engineering

We design and build new products, but we also see value in modernising existing ones. From websites and apps to bots and portals, we research, concept, design and engineer digital products that not only focus on your customer’s needs, but elevate your brand experience.
  • Product & experience strategy
  • Experience design & prototyping
  • Technical strategy & architecture
  • Design systems and pattern libraries
  • Responsive front-end development
  • Engineering & DevOps, QA
UK Power Networks
utilities
UK Power Networks
See how we helped UKPN improve customer satisfaction
View case study

03

Data and optimisation

Optimisation isn’t just about implementing best practice. It requires a growth mind frame and a healthy appetite for experimentation to test hypotheses. Whether you’re looking to drive traffic, convert customers or upsell, it relies on a mix of skill sets with data, strategy and creative at its core.
  • Web analytics
  • Customer experience analytics
  • Search engine optimisation
  • Segmentation
  • Data strategy
Sky Business
Entertainment
Sky Business
Converting lapsed customers with a Christmas Competition
View case study

04

Support and maintenance

Technology never stands still. It moves, gets upgraded, retired, and (sometimes) breaks. We provide support and maintenance that does more than just keep the ‘lights on’; we’ll ensure your product is supported on a resilient technical infrastructure so you can rest easy.
  • CMS maintenance & user support
  • Backlog management
  • DevOps, hosting & QA
  • System integrations
  • API development
SAP
TECHNOLOGY
SAP
Envisioning, Building and Managing SAP’s largest eCommerce store
View case study
Our capabilities
Our clients

We partner with the biggest brands in digital to create powerful products and experiences