What is a chatbot?
Interested to know more about bots? Check out our chatbot cheat sheet about how they work and most common use cases.
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Latest Idea
It’s nothing personal: How to create something people actually want
Marketing personalisation is normally discussed in terms of data and tech. It’s actually more useful to think of it as a social phenomenon.
LATEST NEWS
El Bot wins Campaign Tech award for Most Effective Use of Artificial Intelligence
Our chatbot for Netflix's Stranger Things won the award for Most Effective Use of A.I. at the Campaign Tech Awards.
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Improving customer satisfaction
Transforming UK Power Networks digital products to improve the service they provide to 8 million customers
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