What is a chatbot?
Interested to know more about bots? Check out our chatbot cheat sheet about how they work and most common use cases.
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Growing pains: why bigger memberships demand smarter tech
To retain the biggest, broadest possible base of subscribers, member orgs should seek to understand and cater for diversity in their member base.
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El Bot wins Campaign Tech award for Most Effective Use of Artificial Intelligence
Our chatbot for Netflix's Stranger Things won the award for Most Effective Use of A.I. at the Campaign Tech Awards.
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Improving customer satisfaction
Transforming UK Power Networks digital products to improve the service they provide to 8 million customers
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