What is a chatbot?
Interested to know more about bots? Check out our chatbot cheat sheet about how they work and most common use cases.
Tell me more
This space is about the things we love, the innovations that get us excited, and the stories we think are worth sharing.
It’s nothing personal: How to create something people actually want
Marketing personalisation is normally discussed in terms of data and tech. It’s actually more useful to think of it as a social phenomenon.
SXSW 2019: What SXSW taught me about design
The moment you arrive at Austin airport the city's slogan greets you with ‘Keep Austin Weird'.
SXSW 2019: Emerging tech trends
We attended a fascinating talk by Amy Webb who is a professor of strategic foresight at the NYU Stern school of Business, on the 2019 Emerging Tech Trends Report.